Terms of Service

Last updated: 1 October 2026

These terms are an agreement between you and InfiniteArc Games ("we", "us"), a company in South Africa, about your use of the ArcGain app and this website. By creating an account or using ArcGain you agree to them and to our Privacy Policy. If you do not agree, please do not use ArcGain.

1. Who can use ArcGain

• You must be at least 18 years old and able to enter a binding agreement.
• You may have one account per person and one account per household, used on one device at a time. People who share a home, a device or a network may not each open accounts to collect the same rewards.
• You must give accurate information and keep your login details secret. You are responsible for what happens on your account.
• Some offers and payout methods are not available in every country.

2. Coins and rewards

• Coins are a virtual reward. They are not money, have no cash value until you redeem them, belong to the ArcGain programme until redeemed, and cannot be transferred, sold or exchanged between users.
• Offers and surveys are provided by third-party partners. An offer counts as completed only when the partner has confirmed that you met all of its requirements. The partner, and not us, makes that decision, and we are not obliged to pay for anything a partner does not confirm.
• Partners can reverse a completion after it has been paid, sometimes weeks later, for example after a refund, a chargeback or a failed fraud check. When that happens we remove the matching coins, and your balance may go down. We may also hold or delay coins while a partner validates an offer.
• Earnings are not guaranteed. The offers you see, how often, and how much they pay can change at any time and can differ from person to person. We may change coin values, bonuses, reward options and limits, and these changes can apply to coins you already hold unless we say otherwise.

3. Daily streak and daily tasks

• The daily streak pays more on each consecutive day you claim it. Missing a day starts the streak again from day 1. Claim amounts can change.
• Progress on the daily tasks ("Complete 5 assignments" and "Download 2 apps") comes only from offers that our partners confirm to us. You cannot add progress yourself, and a completion that a partner later reverses stops counting.
• Tasks and streaks reset every day at midnight South Africa time. A task is counted for the day the partner reports it was finished.

4. Referral programme

The full rules are on our Referral Programme Rules page. In short:

• You can invite friends with your personal code. A friend who enters your code gets a small bonus. You are paid your referral bonus only after that friend completes their first offer, and you also earn a percentage of what they earn from offers afterwards. Amounts can change.
• Referral rewards may be withheld, removed or reversed if the friend's first offer is reversed, if the friend's account is under review, or if we believe the referral is not genuine.
• You must not refer yourself, create accounts to collect referral rewards, refer people who are not real, offer money or other payments for using your code, or post your code in ways that are misleading or spammy. Breaking these rules can lead to loss of the referral rewards, the coins they produced, and closure of the accounts involved.

5. Cashouts

• Each reward has a minimum number of coins. When you request a cashout, the coins are taken from your balance and the request is held and reviewed by a person before anything is sent. Holds usually last 24 to 48 hours but can be longer.
• A payout address (a PayPal email, a crypto wallet, or the email a gift card is sent to) may be linked to only one ArcGain account. We may refuse a request that uses an address already linked to another account.
• Before a cashout, and in particular your first one, we may ask you to verify who you are and where you live. We may refuse, pause or cancel a cashout if you do not co-operate, if the information is not accurate, or if we reasonably suspect fraud or a breach of these terms.
• Gift cards and similar rewards are issued by third parties and sent to you electronically. Once a code has been delivered it is final: it cannot be cancelled, exchanged or refunded, and it is your job to keep it safe. We are not responsible for what the issuer does with it. Payments are made through third-party payment providers, which may do their own checks and charge fees.
• If we cannot deliver a reward, you allow us to cancel the cashout and put the coins back on your account.

6. Account reviews

To keep ArcGain fair we may review accounts from time to time. If we ask, you agree to give us, within a reasonable time, information that is accurate and complete, such as proof of identity, proof of address, or evidence that you finished an offer. If you do not, or if what you send is false or misleading, we may hold, remove or cancel coins, pause cashouts, and suspend or close the account.

7. Fraud prevention

• We run automated checks on devices and connections, for example to spot several accounts on one device or a connection through a VPN, proxy or Tor. These checks can put an account under review or pause a cashout.
• The signals and rules we use are confidential, because explaining them would help people avoid them. We will give you a general reason for a decision, but we may decline to give the technical details.
• This does not take away any right you have by law. If a decision about you was made only by automated means, you can ask for a person to look at it again and you can challenge it. Contact us using the details below.

8. What you must not do

• Create multiple or fake accounts, or share, sell or buy an account.
• Use bots, scripts, macros, auto-clickers, emulators, rooted or modified devices, or fake phone numbers, or use VPNs, proxies or similar tools to hide your location or identity.
• Submit false completions, give false answers on surveys, tamper with offers, or exploit bugs or mistakes.
• Try to get around our security checks, for example by faking a device, tampering with the app, or sending fake requests to our servers or to our partners.
• Abuse the referral programme (see section 4).
• Attack, overload or probe the app or our servers, introduce malware, or try to reach data that is not yours.
• Impersonate other people, harass our staff or other users, or use ArcGain for anything unlawful.

If we find, or reasonably suspect, a breach, we may remove coins, cancel cashouts, suspend or close your account, and keep rewards that were obtained unfairly.

9. Inactive accounts

If you do not log in for 12 months, we may treat the account as inactive and close it. We will email you at least 30 days before closing it, and you can keep the account by logging in during that time. When an account is closed, any coins left on it expire without compensation, unless the law says otherwise.

10. Taxes

You are responsible for any tax that applies to your rewards, and for reporting them where the law requires. We do not give tax advice, and we cannot always know whether your rewards count as taxable income where you live. We may ask for tax details if the law requires them.

11. Ads and third parties

ArcGain contains ads and links to partner offers and surveys. We do not control these third parties and are not responsible for their content, products, privacy practices or decisions. Your dealings with them are governed by their own terms and policies.

12. Our service and changes to it

We work to keep ArcGain available, but we do not promise it will always be free of errors or interruptions. We may change, suspend or end any part of the service, including offers, rewards and features. If we end the whole service we will try to give notice and a chance to cash out coins you have already earned.

13. Our property

The ArcGain name, logo, app, website and everything in them belong to InfiniteArc Games or its licensors and are protected by law. You may use the app for your own personal purposes only. You may not copy, modify, reverse engineer or resell any part of it, or use our name or logo without our written permission.

14. Disclaimers and liability

ArcGain is provided "as is" and "as available". To the fullest extent the law allows, we are not liable for indirect or consequential loss, loss of profits, or loss of coins or rewards that results from things outside our reasonable control, including partner decisions, third-party outages, or your own breach of these terms. Nothing in these terms limits any right you have by law that cannot be excluded, including your rights under the Consumer Protection Act where it applies.

15. Indemnity

You agree to cover reasonable losses and costs we suffer because you broke these terms or the law, for example by committing fraud, to the extent the law allows.

16. Suspending or ending your account

You can stop using ArcGain and ask us to delete your account at any time (see the account deletion page). We may suspend or close accounts that break these terms. Coins have no cash value and are lost when an account is closed, except for any cashout we have already agreed to pay.

17. Changes to these terms

We may update these terms. If a change is significant we will tell you in the app or by email. If you keep using ArcGain after a change takes effect, you accept the new terms. The date at the top shows the latest version.

18. Governing law and disputes

These terms are governed by the laws of South Africa, and the South African courts have jurisdiction. This does not take away protections that the law where you live gives you and that cannot be waived. Before going to court, please contact us so we can try to put things right.

19. General

If any part of these terms is found to be unenforceable, the rest stays in force. If we do not enforce a right straight away, we have not given it up. These terms, together with our Privacy Policy, are the whole agreement between you and us about ArcGain.

20. Contact

InfiniteArc Games, South Africa
Email: arcgains@outlook.com